At Eunica Engineering & Supplies Ltd, we are committed to delivering high-quality construction materials, engineering solutions, and exceptional customer service. We proudly stand behind the products we supply and offer a reliable warranty to give our customers confidence and peace of mind with every purchase.
Warranty Coverage
Our warranty covers any manufacturer defects in the construction materials or products supplied by Eunica Engineering & Supplies Ltd, provided they are used under normal conditions and for their intended purpose. The warranty does not cover damages caused by misuse, negligence, accidents, or unauthorized alterations.
Warranty Duration
The warranty is valid for one (1) year from the date of purchase. If a product shows signs of manufacturing defects within this period, we will either repair or replace it at no extra cost.
How to Make a Warranty Claim
To initiate a warranty claim, please reach out to our customer support team with your proof of purchase and a description of the issue. Alternatively, you may return the product to one of our authorized service centers or retail outlets for evaluation.
Exclusions
The following situations are not covered under this warranty:
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Damages due to incorrect installation or handling
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Modifications or repairs done by unauthorized parties
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Wear and tear from regular use
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Loss, theft, or cosmetic damage that doesn’t affect functionality
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Use of the product in a manner inconsistent with its intended purpose
Additional Terms
This warranty is non-transferable and applies only to the original purchaser. Eunica Engineering & Supplies Ltd reserves the right to update or amend this warranty policy at any time without prior notice.
Contact Us
For assistance with returns, warranty claims, or inquiries, please contact our support team:
Email: info@eunicaengineering.co.ke
Phone: +254729717881
Address: Utumishi Co-Op House, Mamlaka Road.
Website: www.eunicaengineering.com