Terms and Conditions
Welcome to Eunica Engineering & Supplies LTD. By browsing our website and using it to order for products, you agree to our Terms and Conditions as outlined on this page. Kindly take your time to read and understand the terms and conditions.
Introduction
These terms apply to all our website visitors. By using our website, you expressly acknowledge that you have read, understood and agreed to these terms and conditions. In case you don’t agree to them, please don’t use our website.
Availability of Products
We do our best to keep product listings and information accurate and up to date. However, all the products are subject to the availability of stock. The stock availability may change at any time without us giving you a prior notice.
Product Pricing and Tax
All our product prices are fixed and non-negotiable. All the prices are in Kenyan Shillings (KES) and includes VAT.
Payment Methods
Our acceptable and secure payment options include: Mpesa, bank transfers, Airtel Money, Pesapal, credit cards and debit cards. Orders will be confirmed only if payment is successful.
Order Confirmation
Upon placing an order, you will automatically receive an email acknowledging your payment and request. However, the email is not a confirmation of your order—we may process, adjust or cancel your order depending on the availability of the products, suspicion of fraudulent activity or unverifiable payment completion.
Delivery
Our delivery timelines depend on when you place the order and the delivery destination. Refer to our shipping policy for more information. While we work with a reliable delivery partner, Eunica Engineering & Supplies LTD will not take responsibility for delays caused by the courier or other unforeseen circumstances. Customers are responsible for providing accurate deliver information.
Returns & Refunds
Eunica Engineering & Supplies LTD allows for returns of eligible products within 14 days from the date of purchase. For more information on returns and refunds, refer to our returns and refund policy.
Warranty & Product Use
The items we sell are designed for proper home improvement installations. While they may individually may have different warranty terms, the warranties may be voided if misused or installed improperly. We advise following the provided guidelines on use or engaging a professional to install. We will not be liable for any damages resulting from either use or misuse of the items we sell.
Intellectual Property Rights
All property on this website; images, product descriptions, logos, and designs belong to Eunica Engineering & Supplies LTD. Any unauthorized use of our intellectual property is prohibited.
Privacy Policy
By using our website, eunicaengineering.com you agree with our privacy policy with highlights how we collect, use and protect your personal data. For more information, see our privacy policy page.
Updates to our Terms and Conditions
Eunica Engineering & Supplies LTD has the right to make changes to these Terms & Conditions at any time without giving you a prior notice and your continued use of our website means you agree with them.
Governing Law
These Terms and conditions herein are governed by the laws of the Republic of Kenya. Any disputes will be handled within Kenyan courts.
Contact Us:
We are open Monday to Friday, 8:00 AM to 5:00 PM EAT
Email: info@eunicaengineering.com, Monday to Friday, 8:00 AM to 5:00 PM EAT
Call or WhatsApp: +254799000311, Monday to Friday, 8:00 AM to 5:00 PM EAT